Discover how the communication style of your technicians affects customer retention and learn proven strategies to boost loyalty and reduce churn.

In an era where artificial intelligence is reshaping every industry, one fourth-generation family-owned septic business is proving that even the most "down and dirty" trades can lead the way in digital innovation.
Courtney Van Delden Supplee, co-owner of Van Delden Wastewater Systems, recently joined CI Web Group on the Catalyst for the Trades podcast to share how her 88-year-old company is embracing AI, digital marketing, and proactive leadership to stay ahead in a rapidly changing landscape.

Discover how leading home‑service companies are leveraging AI, subscription models, and digital‑first strategies.
Learn why private equity, automation, and customer‑centric tech are reshaping the trades.

Discover how the communication style of your technicians affects customer retention and learn proven strategies to boost loyalty and reduce churn.

Learn how to build accountability in a trades business team with proven systems that cut turnover and boost profits.

Learn how to build systems in a trades business that do not depend on the owner with proven steps for scalable, owner-independent operations.