Discover how the communication style of your technicians affects customer retention and learn proven strategies to boost loyalty and reduce churn.

The HVAC industry is facing serious pressure—rising costs, rapid technology shifts, changing customer expectations, and increasing competition. Many contractors are feeling the impact in their day-to-day operations and long-term planning.
Instead of waiting for conditions to improve, now is the time to take strategic action.
In this episode of Catalyst for the Trades, guest host Jazmin Ramirez sits down with Denise Corbin, president of Winsupply, to explore how contractors can prepare for the future, and why the upcoming HVAC Summit 2025 is set to be a game-changer for the entire industry. From field-tested strategies to smarter tech and stronger partnerships, this episode offers real-world advice to help you future-proof your business.
This isn’t your average dealer event. HVAC Summit 2025 is focused on education, leadership, and innovation rather than product pitches. Attendees will get access to top industry minds, cutting-edge tools, and practical tactics to stay ahead of the curve in 2026 and beyond.
Denise Corbin has spent years solving real contractor problems—the kind that impact profitability, employee retention, and long-term growth. Her "problem solver" mindset, commitment to true partnerships, and investment in contractor education make this episode a must-listen.

Discover how leading home‑service companies are leveraging AI, subscription models, and digital‑first strategies.
Learn why private equity, automation, and customer‑centric tech are reshaping the trades.

Discover how the communication style of your technicians affects customer retention and learn proven strategies to boost loyalty and reduce churn.

Learn how to build accountability in a trades business team with proven systems that cut turnover and boost profits.

Learn how to build systems in a trades business that do not depend on the owner with proven steps for scalable, owner-independent operations.