IndustryTalk | Episode - How AI Is Transforming Call Handling: Brad Scruggs on the Future of Home Service Communication

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Mike Disney on Building Trust, Recruiting Top Talent & Winning in the Trades

What does it really take to scale a successful HVAC, plumbing, or electrical business today? In this episode, industry expert Mike Disney shares the hard truths and powerful tactics he’s learned over a decades-long career, covering everything from finding the right mentors and avoiding toxic “advice” online to winning at recruiting, building trust with homeowners, and staying ahead in the age of AI.

Winding River Recruiting

How AI Is Transforming Call Handling: Brad Scruggs on the Future of Home Service Communication

Missed calls are costing contractors serious money, but AI is changing the game. In this episode, Brad Scruggs, President & CMO of ZyraTalk, sits down with Jennifer Bagley to unpack how artificial intelligence is rapidly reshaping customer communication for home service businesses.

President & Chief Marketing Officer

Building Predictable Freedom: Mike Abramowitz on Systems, Scaling & Founders’ Mindset in the Trades

What does it really take to build a trades business that runs without you—and gives your family the freedom you dreamed of? In this episode of Catalyst for the Trades, host Jennifer Bagley sits down with Mike Abramowitz: systems engineer, author, and founder of the “Time Rich 6” framework.

Mike Abramowitz

Better Than Rich

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